Unified Communications
Cisco systems simplify business communications
Cisco is a recognized leader in unified communications. Using a systems approach, Cisco combines the strengths of intelligent networking with security, standard protocols, open application programming interfaces (APIs), and self-service business applications.
Here are just a few examples of how Cisco applications can improve your communications.
Communications integration
- With the easy-to-use, integrated interface of Cisco Unified Personal Communicator, users can transparently access powerful Cisco Unified Communications applications and tools; voice, video, web conferencing, call management, directories, and presence information to help them communicate more effectively and be more productive no matter where their work takes them
- All communications applications integrate transparently with your email, calendar, and directories, simplifying contact- and information-sharing throughout your organisation
- Users can personalise communications options and interact with the system to manage calls, messages, and conferencing in the way that is most comfortable and convenient for them, no matter what device they are using
- Users can access conference calls, calendars, directories, data, alerts, email, and voice messages from IP phones anywhere on the network
- Secure media and transport protocols provide added protection for sensitive calls and messages
Collaboration
- Making a video call is as easy as placing a regular phone call, even between multiple people
- Rich-media collaboration allows users in a voice, web, or video conferencing session to share all types of media, see all participants, identify who is talking, and manage set up and control of these conferencing and collaboration sessions
Mobility
- Users can communicate and collaborate using a variety of devices and networks
- Users can set preferences to have calls forwarded to your chosen devices, providing complete mobility, improving customer response time, and reducing missed calls
- On the road, they can use intuitive voice commands to place calls or listen to voice messages in "hands free" mode
- They can check all types of messages from an email inbox, web browser, or mobile device, consolidating and simplifying communications
Cisco CallManager
Cisco Unified Communications Manager (formerly Cisco Unified CallManager) software provides the call-processing component of the Cisco Unified Communications system, in addition to being the foundation for advanced capabilities including video, mobility, and presence-based services. It is a scalable, distributable, and highly available enterprise IP telephony call-processing solution.
Cisco Unified Communications Manager extends enterprise telephony features and capabilities to packet telephony network devices such as IP phones, media processing devices, voice over IP (VoIP) gateways, and multimedia applications. Additional services, such as unified messaging, multimedia conferencing, collaborative contact centers, and interactive multimedia response systems, are made possible through open telephony APIs.
Cisco Unified Communications Manager includes the following features.
- Highly scalable, supporting up to 30,000 lines per server cluster
- Able to support a full range of communications features and applications, including SIP-based applications
- Highly available for business continuity, supporting multiple levels of server redundancy and survivability
- Support for a broad range of phones to suit varying user requirements
- Choice of operating system environments: Windows server-based implementation or Linux-based appliance model implementation
- Available in an easy-to-manage single-server solution, Cisco Unified Communications Manager Business Edition, that combines call processing and messaging
Scalable, distributable, and highly available.
How to buy
Contact us for licence pricing and installation information.
