The telephone is used predominantly for ad-hoc one to one communications. Good quality video can now also be used in this way; it no longer has to be restricted to the meeting room. Let AVM supply you with the best possible technology to meet your needs from leading vendors including Cisco, Microsoft, Polycom and Lifesize.
High quality options exist and can be very powerful
Unfortunately not many people have experienced good quality personal video, instead believing that personal video is restricted to low resolution / small image PC applications. While laptop video is a highly valuable tool for the mobile worker and is very cost effective for distributing video throughout the organisation, high quality personal video is a much more powerful tool that can change the way in which managers operate and organise their business.
Whichever quality of experience is appropriate for the user, businesses may want to consider integrating personal video with other personal communications solutions, such as presence, instant messaging and desktop sharing to create a “unified communications” platform. As a Cisco partner, AVM has a deep knowledge of Cisco’s unified communications and collaboration solutions. In addition, AVM Vision has extensive experience of Microsoft’s OCS / Lync platform, which we provide as a managed service.
Correct configuration will make a big difference to adoption
Choosing the right software and hardware combinations, including the “small” items such as camera, monitor(s) and headset, can make a huge difference to the user experience, including:
Being able to hear a ringer when a call is incoming (and you don’t have your headset on!)
Accommodating desktop sharing and a quality video session simultaneously
General usage fatigue levels